Formal Collection - Nureh - The Secret Garden - NL - 65 - Clara

Delivery Information

Dispatch Time

Items are dispatched within 4-6 weeks. Please note that dispatch dates are based on previous estimates and we cannot guarantee these dates due to potential customs or designer delays. For further assistance, contact our support team at support@alizasfashion.com.

Return Policy

Items Eligible for Return

• Ready Size items: Returnable for refund or exchange.
• Unstitched/Semi-Stitched items: Returnable for refund or exchange.

Non-Returnable Items

Custom Stitched items: Items purchased with stitching are not eligible for returns but qualify for free alterations.

How to Return an Item

To initiate a return, please submit a Return Request. After completing the form, send the item to our return office. Upon receipt, we will process the refund or exchange as specified.

Purchase Details

Product Variability

Our items, often hand-embellished, may show a variation of 5%-10% from the images on our website. Colors may also differ slightly. We strive to minimize these variations.

Care Instructions

Recommended to be dry-cleaned only.
Avoid bleach or stain-removing chemicals.
Keep wet fabrics unfolded to prevent marks.
Dry fabrics away from direct sunlight.
Iron at moderate temperatures.
Wash colored and white fabrics separately.
Pre-soak fabrics before stitching.
Note: We are not responsible for damage from alternative cleaning methods or wear and tear from beading or sequence displacement.

Stitching Service

Our Offer

We provide high-quality stitching service as shown in product images, including:

• Shirt/Kameez: Stitched as per image; adjustments made for modesty.
• Bottoms: Stitched as per image.
• Sleeves: Styled as per image; sleeveless suits come with separate stitched sleeves.
• Dupatta: Stitched and accessorized as shown.
• Undershirt: Included if shown in the image.

Embellishments: Styles and quantities of embellishments may vary but will generally match the product image.

Please note: We do not offer custom or made-to-measure services. Occasionally, elements shown in brand photography may not be included in the final product due to variations in cut, length, and style.

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